Cancellation
Cancel a site subscription without deleting its documents.
Use Manage billing for the relevant site to open its billing portal. Review the subscription and cancel it there.
What happens next
Cancellation normally takes effect at the end of the current paid period, as shown in the portal. Until then, the site's paid access continues. Once access ends, the unpaid site is locked and its published hosting is paused.
Your documents remain saved and other paid sites remain available. Canceling does not create a new free plan or restart the seven-day trial.
Restore access
If an existing subscription needs a payment update, use its billing portal to resolve that issue. If the subscription has ended, use the site's subscription prompt. Access updates after payment is verified, and hosting can then resume.
Do not buy an extra site slot to fix a payment problem on an existing site. Contact support if you cannot identify the correct subscription.
Canceling and deleting are different
Canceling ends billing access according to the subscription terms. Deleting a project removes its content. Do not delete a project simply to stop billing; review the deletion confirmation and subscription status separately.