AI chat widget
Let visitors ask questions about your published documentation.
The AI chat widget lets visitors ask questions about your published documentation. It is separate from the editing agent you use inside Docsio.
Enable the widget
Open Settings → Features, turn on AI Chat Widget and publish. Open the live site to confirm the widget appears, then test a question answered by one of your pages.
Answers use published documentation as context. Changes in an unfinished draft are not available to visitors until you publish them.
Improve answers
Write specific instructions and include the details customers ask about. Test a few common questions, follow the sources in the response and compare the answer with the page itself. Also try a question the docs cannot answer.
If the answer is incomplete, improve the source page and republish. AI responses can be wrong, so review important instructions against the documentation.
Search and chat
Search helps readers jump directly to a page. Chat helps them ask questions across the content. You can keep both available without adding a second search bar.
If the widget is missing
Check the feature setting, site access and latest successful publication. Republish after changing the setting. Contact support if it still does not appear on the live site.