Help readers with AI chat
Improve the answers visitors can get from your published docs.
Use AI chat to help visitors ask questions across the documentation. Keep full-text search available for readers who already know the page they want.
Enable the widget
Turn on AI Chat Widget under Settings → Features and publish. Open the public site to test it; the widget answers from published content.
Test real questions
Try the questions your support team receives: how to begin, how a setting works and how to fix a common error. Check the answer against the underlying page and follow any sources.
Also ask something the docs cannot answer. Do not assume a fluent response means the product supports that behavior.
Improve the answer at the source
When an answer is vague or incomplete, update the relevant page with the missing steps, conditions or examples. Publish and repeat the question. Clear source material helps both chat users and people reading the page directly.