Troubleshooting

The platform asks me to subscribe

Check whether the trial or site's subscription has ended. Use its billing controls to update payment or subscribe. A subscription for another site does not cover this one. Existing grandfathered sites retain their previous limits.

The agent stops or the preview is unavailable

Read the displayed status. Retry a failed operation when appropriate, and avoid starting duplicate runs while one is still working. Check whether your account has access or a grandfathered usage limit. If the issue persists, send support the project ID and the failed action.

Changes are not live

Saving changes updates the draft. Confirm that the latest publication completed successfully. Public search, chat and Reader MCP use published content. A failed publish does not mean the new draft reached visitors.

A feature is missing from the published site

Check its setting, site access and the last publication. Publish after changing feature settings. Fumadocs uses its native search rather than a second legacy overlay.

GitHub changes do not appear

Check the connected repository, branch and docs folder, the App installation permissions and the sync status. Incoming changes can preserve a conflicting editor draft. Review that status before retrying or overwriting files.

Domain setup is pending

Use the exact DNS records shown in project settings and allow propagation time. Check that the name is not already attached to another project. See custom domains.

I need an earlier version

Review publication history and documentation versions. Preview a saved publication before restoring it. Do not delete the project to troubleshoot it.