FAQ

Is there really a free plan?

Yes. Genuinely free, forever. One docs site, 10 AI agent edits per month, custom domain with SSL, GitHub sync. No credit card required to sign up. See Free vs Pro.

How long does generation take?

About five minutes for a typical site. Variables: site size (more pages = longer), content density (more text = longer to scrape and reason about), AI provider load.

What if generation produces something I don't like?

Edit it. The AI agent in the editor handles any change you describe in plain English. Most users do a 5-15 minute editing pass after generation to make the docs theirs.

Can I edit pages directly in markdown without the AI?

Yes. Click any page in the editor, edit the markdown, save. The AI agent is optional.

What happens to my docs if I cancel Pro?

Nothing is deleted. Project drops to Free at the end of the billing period. Pro features (chat widget, full-text search, doc versioning, removed branding) stop working; everything else continues. You can re-upgrade any time and Pro features return.

Can I use my own custom domain?

Yes — docs.yourcompany.com, help.yourproduct.io, anything. Free on every plan. SSL automatic. See Custom domains.

Do I need to know markdown?

No. The AI agent handles markdown for you. If you want to edit raw markdown directly, the editor supports it; if you want everything done in plain English, the agent does that too.

Can I export my docs?

Yes. Connect a GitHub repo and your full docs (markdown source + assets) live in your repo, in your control. See GitHub sync. Or download a zip via project settings → Danger zone → Export project.

Does Docsio host my docs or just generate them?

Hosts. Every published Docsio site is hosted on our CDN with SSL. No separate hosting bill, no Vercel project to set up.

How does Docsio compare to Mintlify / GitBook / ReadMe?

Three differences:

1. AI generation up front. Most tools start with a blank editor; Docsio starts with full docs based on your existing site or files.
2. Editor + git, no compromise. Other tools force you to pick visual editor or git workflow. Docsio runs both in two-way sync.
3. Hosting and AI features included. No separate hosting bill, no per-seat pricing.

Side-by-side: vs Mintlify, vs GitBook, vs ReadMe.

Can I have multiple docs sites under one account?

Yes. Each is its own Docsio "project." Mix Free and Pro projects under one account.

Is my data trained on by AI providers?

No. Anthropic (our AI provider) doesn't train on Docsio content. We have a zero-data-retention agreement.

Can I bring my team?

Pro plan: unlimited team members per project, no per-seat fee. Free plan: solo only. See Team.

What languages can my docs be in?

Any language. We don't auto-translate, but you can write your docs in any language and the platform handles it.

For multi-language docs (English + Spanish + Japanese in the same project), we support a translation overlay coming soon. For now, run separate Docsio projects per language and link between them.

Can I write docs in my IDE instead of the editor?

Yes — connect GitHub sync and edit markdown in VS Code, Cursor, etc. Push to your branch and your site rebuilds automatically.

Or use the Author MCP (Pro) to drive the AI agent from Claude Code or any MCP-capable AI tool — "add a streaming API page and publish" runs without you opening Docsio.

What about an API for managing my docs?

For programmatic editing, use the Author MCP. It exposes ~16 tools (read, write, scrape, publish) over JSON-RPC.

A traditional REST API isn't on the roadmap — MCP is the future-friendly path.

My question isn't here

Contact support. Real human, fast response.