Test common searches

Test search with the phrases customers use, including terms that differ from your internal feature names. The current analytics dashboard does not provide a zero-result query report, so run these checks directly on the site.

Build a small query listCopy Anchor Link

Choose a setup question, a feature name, an error message and a less technical synonym. Include a phrase from inside a page rather than only its title.

Try each searchCopy Anchor Link

1. Open the published site's search control.
2. Enter the phrase and inspect the results.
3. Follow the most relevant result.
4. Check whether the page actually answers the question.

Repeat with keyboard navigation and on a narrow screen. A result is useful only if the destination is readable and complete.

Fix missing answersCopy Anchor Link

Add a clear heading or explanation using the reader's terminology. Create a new page when the topic genuinely needs one. Avoid keyword repetition without useful content. Publish and repeat the same search after the index updates.